Disaster Recovery in the Southwest

AIS Makes Southwest Disaster Recovery Easy

Regardless of company size or industry, ensuring that mission-critical IT resources can withstand disruption is absolutely necessary in today’s networked economy.

Whether for physical disasters such as earthquakes and hurricanes, or virtual mayhem caused by malicious or faulty software, it is pure folly to NOT enlist the help of disaster recovery companies and have a solid disaster recovery (DR) and business continuity (BC) plan in place. AIS can help.

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Steps for Disaster Recovery Planning

  1. Pick a geographically diverse site from your primary location as a backup site – e.g., Phoenix
  2. Copy / store your critical data, applications, and systems to that backup site
  3. Replicate your primary site info to the backup site as often as needed to keep it current
  4. Have a plan in place – and periodically practice – for a scenario in which your primary site goes down and the network diverts to the backup site for continued operations
  5. When the primary site is restored, revert from the backup site in a controlled, secure manner

DR Questions to Consider

  1. What is the total amount of data in GB (gigabytes) you are backing up incrementally (e.g., nightly)?
  2. What is the total amount of data in GB (gigabytes) you are backing up in full?
  3. What kind of backup software are you using to back up your data? E.g., Symantec Backup Exec, NBU (Veritas NetBackup), Computer Associates, TSM (Tivoli Storage Manager)
  4. What kind of systems are you using to back up your data? Tape drive? Tape libraries or disk backup appliances? Who are the manufacturers?
  5. What types of data are you backing up? Files? Applications such as MS Exchange, SQL, Oracle, or SAP?
  6. What is your retention policy for backing up your data?
  7. Are you required by any federal regulatory governance (such as SOX, PCI, HIPAA) surrounding your backups?
  8. Do you currently have a business continuity plan in place to support the business operations and the data infrastructure of your business? Would you like for us to discuss with you the business continuity solutions that we offer?
  9. If your network crashes and your computing infrastructures crashes RIGHT NOW, what is the financial loss is your company possibly facing? If a backup is in place, HOW LONG does it take for you to revert to normal operations?
  10. How much is your current network / computing infrastructure value and how much is the backup/DR infrastructure value? Do you know?

Southwest Disaster Recovery Methodology

The AIS Professional Services team provides tailored Disaster Recovery and Business Continuity solutions based on a four-part lifecycle model.

By standardizing on this model, AIS ensures consistency and effectiveness of client solutions.

Assess
AIS engineers work with the client to determine critical assets and Disaster Recovery objectives, including Recovery Time Objective (RTO) and Recovery Point Objective (RPO). Goal is to define key resources and operational requirements.

Design
AIS team designs an architecture appropriate for the Disaster Recovery solution. Research and testing is performed to ensure proper integration with the client’s infrastructure.

Implement
AIS conducts a dry run by implementing the suggested solution on our infrastructure. All components are tested including the simulation of multiple failure scenarios.

Operate
Once deployed, tested, and approved, AIS performs monitoring and maintenance. Periodic testing is scheduled with the client to verify recovery and restoration objectives.

Data Center Locations

Step one for any disaster recovery plan is physical separation of primary and backup infrastructure, which implies geographic diversity.

AIS operates multiple SSAE 16 compliant, SOC 1, 2, and 3 Type II audited colocation and cloud facilities San Diego and Phoenix.

Phoenix is one of the safest locations in the country in terms of protection from natural disasters and is considered an excellent repository for backup facilities.

AIS colocation and cloud facilities include:

To ensure unsurpassed reliability and availability for all clients, AIS network and power systems have N+1 / 2N redundancy levels.

Network Transport

To maximize performance, security, and reliability, AIS manages its own redundant optical network, which allows real-time service delivery from multiple points on the Internet to any AIS facility.

Many clients use Layer 3 VPN connectivity on the AIS network to enable rapid restoration in Disaster Recovery / Business Continuity situations.

Path diversity between San Diego and Phoenix is via a direct “southern” route (i.e., San Diego – Phoenix) and a redundant “northern” route (San Diego – Los Angeles – Las Vegas – Phoenix).

Protected and unprotected Layer 3 VPN connectivity is provided in increments from 100Mbps to multiple Gigabit Ethernet connections.

High Availability Load Balancing

AIS has deployed Global Load Balancers and Local Traffic Managers to provide large-scale service redundancy and service continuity amongst and between each of our fault-tolerant data centers.

These world-class building blocks are used in conjunction with inherent high availability network redundancy to meet client recovery / continuity requirements.

Expertise

AIS Engineering and Professional Services staff are experts in networking, high availability infrastructure, and disaster recovery preparedness.

In business since 1989 with over 500 customers, our team understands that there is no “one size fits all” solution for Disaster Recovery solutions.

With AIS, you can be confident that the plan we develop with you is perfect for your current needs yet scalable to accommodate future growth.


Contact Us Nowto learn more about your Southwest Disaster Recovery options.