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Founded in 1989, AIS (American Internet Services) provides tailored data center and cloud service solutions to companies that require the best in security, compliance, connectivity, and customer service.
Our mission is to provide innovative and trusted enterprise-class IT infrastructure solutions that enable clients to focus on their core business.
From cloud, colocation, and network connectivity to disaster recovery, high availability, and IT security, AIS makes it easy for clients to get the IT services they need.
AIS offers a wide range of data center services that complement a client’s IT strategy; we have a broad portfolio of options backed by an experienced management team:
With 52% market share and over 600 clients spanning dozens of industries, AIS is San Diego’s market leader — and we’ve got great facilities in Phoenix and Los Angeles too.
Our facilities include:
To ensure unsurpassed reliability and availability, AIS network and power systems have N+1 / 2N redundancy levels.
To maximize performance, security, and reliability, AIS manages its own redundant optical network, which allows real-time service delivery from multiple points on the Internet to any AIS facility.
The redundant optical network reaches from San Diego and Los Angeles in Southern California to Las Vegas in Southern Nevada to Phoenix in Central Arizona.
The AIS Multi-Protocol Label Switching (MPLS) backbone provides low-latency, highly redundant Layer 3 VPN service between each facility. The MPLS links consist of dual, redundant 10Gbps connections between sites designed to self-heal in the event of a failure.
AIS has more than 70 Border Gateway Protocol (BGP) peering and backbone connections spread across multiple data centers providing more than 40Gbps of high-performance Internet connectivity.
Compliance is a big differentiator when it comes to data center selection. Fortunately, AIS is able to provide support for almost any customer compliance requirement.
AIS is unique among Southwestern data centers in successfully completing the stringent SSAE 16 SOC 1, 2, and 3 audit examinations for each of our data facilities.
These rigorous audits were conducted by Moss Adams, one of the largest and most respected public accounting firms in the nation.
Periodic SSAE 16 SOC audits validate that AIS has the appropriate procedures and controls in place to safeguard client data, equipment, and connectivity.
Information Technology Infrastructure Library (ITIL) v3 Service Management procedures drive the Change Management and Incident Management process at AIS.
ITIL is the de-facto IT service management global standard and is a comprehensive, non-proprietary, and publicly-available set of “best practices” guidelines.
AIS Service Delivery and Client Services Engineers are detail-oriented and customer-centric, handling operational support 24x7x365.
Founded in 1989, the company was created through the combination of several San Diego-based communication companies including WebCC, ADNC, and Internet Express, as well as the acquisition of the Complex Drive chain of data centers.
AIS is backed by seasoned private equity investment professionals at Seaport Capital, Viridian Investments, and DuPont Capital Management.
Key company milestones include:
2013 – IT Executive of the Year
2012 – Most Admired CEO of the Year
2012 – BusinessCloud1 and ClearCompute
2012 – Completed SSAE 16 SOC 1, 2, 3 Audits
2012 – IT Executive of the Year
2010 – Completed 3 Years of SAS70 Audits
2009 – Opened Phoenix Data Center
2008 – Acquired Complex Drive
2007 – Seaport, Viridian, DuPont Purchased AIS
2004 – Acquired Internet Express
2001 – Acquired ADNC
1998 – Acquired WebCC
1989 – Company Founded
Interested? Give us a call!
Natural disasters like hurricanes, earthquakes, and tornadoes, and man-made mayhem such as malware or even simple human error, are the types of events that can have devastating consequences for businesses that are reliant on mission-critical data and applications. With the one-year anniversary of the massive power outage that knocked out a large portion of Southern California upon us, we felt now was a great time to raise awareness of the need for DR planning and show how quickly and affordably …Tim Caulfield, CEOAIS
As Infinitely Virtual continues to grow, we make massive investments into our hosting infrastructure. The addition of our secondary facility into the AIS Lightwave Data Center, with its multi-gigabit connectivity to its space inside the Los Angeles One Wilshire Data Center, will enable us to accommodate our intense growth and accelerate the release of new products and services.Adam Stern, CEO and presidentInfinitely Virtual and Altay Corp
Our AppStack solution enables service providers and enterprise customers to move and manage complex cloud applications throughout their life cycle. That means we have deep first-hand knowledge of a wide variety of public and private clouds, as well as cloud orchestration platforms. After working closely with AIS to thoroughly test and implement our software and exhaustively stress-test AIS BusinessCloud1, our team at Appcara is quite impressed with the service. It is indeed a viable, enterprise-…John Yung, founder and CEOAppcara
Our customers have been looking for ways to smoothly and cost-effectively migrate to the cloud without the burden and costs associated with implementation. With our BusinessCloud1 service, customers can gain immediate access to and deploy cloud resources that have been built to the highest standards of performance and availability, at an extremely affordable price point.Tim Caulfield, CEOAIS
Since day one, we’ve been impressed with the Lightwave facility along with the quality of expertise and support we received from AIS. As our business continues to grow, it is comforting to know we have an infrastructure and managed services provider who we can work with as a partner to ensure we have the unsurpassed uptime, fast network and comprehensive levels of services we need to support our expanding customer base.Greg Vacca, presidentSaveDaily
Besides our native hot standby resiliency, our enterprise customers value the geographic redundancy we provide with AIS data centers in San Diego and Phoenix. We over-engineer to handle peak traffic and have the ability to offer business continuity with redundant databases and load balancing between sites. The bottom line is we are operating with the fault tolerance of a world class service provider, which is an important consideration for the Fortune 500 enterprises we are working with.Lance Fried, CEOHold-Free Networks
By housing additional infrastructure in the AIS Phoenix data center, many of our fast-growing customers demands for services that require multiple facilities can finally be answered. We also needed additional colocation space, and we chose to continue growing with our trusted partner AIS by securing the additional footprint in Phoenix.Scheron Briones, vice president, engineeringColor Broadband
We had reached a critical point with our IT infrastructure where we had to make a decision on expanding our current facility or partnering with an enterprise-level data center. We were impressed with the Lightwave facility, the policies and procedures AIS has in place, like its ITIL (Information Technology Infrastructure Library) service architecture, and its knowledgeable staff. We feel AIS has mapped out a solid solution that can expand to meet our future business needs.Chris Rousseau, SVP global information technologyCallaway Golf
The cloud I/O of AIS BusinessCloud1 has significantly exceeded our expectations compared to a standard server cluster that is both more expensive to deploy and maintain. By partnering with AIS, Diagnomics has achieved flexibility that is required so that genome annotation can take the next step towards delivering on the vision of personalized medicine.Min Lee, CEODiagnomics
AIS BusinessCloud1 is a powerful platform that provides us with resources on demand with the right combination of security, connectivity, and control. The tremendous cost savings of nearly $150,000 in capital equipment alone was a huge plus. We also appreciate the point and click simplicity.Matthew Diener, IT managerleading analytics platform provider