The Systems Engineer, in coordination with senior technical management and the Network Operations team, is responsible for engineering and administration of internal and client-facing service delivery platforms. The Network Operations team is tasked with scaling and operating the AIS regional network (LA / San Diego / Phoenix), building and managing AIS’s enterprise-grade cloud services platforms, installing and operating internal applications, and providing professional services. The Systems Engineer reports to the Director of Network Operations and is responsible for ensuring mission-critical systems are available at all times.

This position on the Network Operations team is responsible for infrastructure applications and special projects, including firewall configuration and management, load-balancing, monitoring applications, and standards compliance. The Applications Engineer will be responsible for specification, implementation and testing of client network applications, and ensuring mission-critical systems are running and available at all times. 

The primary responsibility is to provide clients with the highest quality of customer service and support. Additional tasks include: network and computer troubleshooting, facility monitoring, facility access control, inventorying client equipment, running and termination of Ethernet cable, and provisioning client cabinets and racks. A CSE must demonstrate advanced customer relations skills and knowledge of data center operations.

The AIS Business Development Manager will be assigned a territory and will hunt for new client opportunities. Focus on SMB and enterprise-level accounts and prospects that are between $250M and $10 Billion in total revenue with an acute focus on colocation, network and managed services within the Southwest Region.